SIM Card Contract Conditions SaveFamily
The SaveFamily SL Group offers a connectivity service through a SIM card with the SaveFamily brand. This service will be called from now on “SaveFamily Connectivity” or “SaveFamily SIM Card”. The contracting method for this service is by “association”.
Contracting the “SaveFamily Connectivity” service implies compliance with the conditions of use detailed here. In the event of non-compliance with one or more of the conditions of use, Grupo SaveFamily SL reserves the right to cancel all or part of the service.
If you confirm this, you will allow the SaveFamily SL Group to collect your card for this payment and future payments in accordance with the stipulated conditions.
The use of the SaveFamily SIM card is prohibited on devices such as cell phones, smartphones, tablets, smartwatches from other brands, as well as any other device that is not a SaveFamily smartwatch. If this does not happen, the contracted service will be cancelled.
The SaveFamily Group is not responsible for any extra charges to the user due to improper use of the services included in the “SaveFamily Connectivity” feature.
The SaveFamily Group reserves the right to make alterations to the contracted service, since it does not involve changes in substance itself, always evolving and improving the service.
Além disso, the SaveFamily Group reserves the right to change the telecommunications provider, guaranteeing, however, the contracting conditions of this office.
The SaveFamily SL Group reserves the right to modify these prices based on market conditions or possible improvements introduced in the service.
Except for clause 4, the prices paid by the user are not refundable.
In the case of annual allowance: The User understands that the allowances are subject to an annual permanence commitment, therefore, there will be no refund of partial allowances.
Whether in the case of monthly or annual assistance, if you wish to cancel the assistance, you must contact the customer service to inform your intention to cancel. After checking that there are no pending payments, the cancellation of your assignment will proceed along the SIM line. The User expressly agrees that, to exercise his right of withdrawal on his assignment, or the products that compõem his order, when a withdrawal request is proceeding and legally admissível, the SaveFamily SL Group will execute this withdrawal on future payments on the mobile line.
Within the package of services associated with the contracting of the “SaveFamily Connectivity” service, those relating to connectivity, minutes on calls and unlimited use of the website will depend on the existence of good coverage and signal reception by the service provider. In any case, the SaveFamily Group is not responsible for the lack of coverage or connectivity.
To stop receiving notifications, the User may manage their consent for the receipt of communications by sending an e-mail to info@savefamilygps.com or marketing@savefamilygps.com
The contracting party also declares to be the legal guardian of the minor or minors who will use the service included in “SaveFamily Connectivity”. The SaveFamily SL Group is not responsible for the use of the services included in the service.
The SaveFamily Group cannot guarantee the operation of the SaveFamily APP, and there are other sensitive suppliers related to the operation of the SaveFamily APP, such as AWS or 3G Electronic.
The User will not make (do not allow third parties or façam) any content that is illegal, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of other people's privacy, obscene or offensive; It constitutes unauthorized or unsolicited advertising, spam or mass mail.
Contracting the “SaveFamily Connectivity” service implies compliance with the conditions of use detailed here. In the event of non-compliance with one or more of the conditions of use, Grupo SaveFamily SL reserves the right to cancel all or part of the service.
If you confirm this, you will allow the SaveFamily SL Group to collect your card for this payment and future payments in accordance with the stipulated conditions.
- About the contracted service “SaveFamily Connectivity” / “SaveFamily SIM Card”
- Unlimited connectivity: Only valid for SaveFamily smartwatches
- Unlimited calls. Only valid for calls for national mobiles and fixed assets. Excludes numbers located outside the national territory of the Kingdom of Spain, as well as numbers considered premium or special.
- SaveFamily premium support. Includes unlimited assistance, video calls if the support team deems necessary, as well as telephone calls
- Become part of the SaveFamily Universe, composed of a set of exclusive benefits that will be developed and communicated to the members of this space
- Safe numbers. Numbers not previously used in voice calls or messaging applications such as WhatsApp
- SaveFamily smartwatch battery reduction by 20%
- Unlimited use of the SaveFamily APP, including all the functions it offers, as long as the existing coverage allows at all times.
The use of the SaveFamily SIM card is prohibited on devices such as cell phones, smartphones, tablets, smartwatches from other brands, as well as any other device that is not a SaveFamily smartwatch. If this does not happen, the contracted service will be cancelled.
The SaveFamily Group is not responsible for any extra charges to the user due to improper use of the services included in the “SaveFamily Connectivity” feature.
The SaveFamily Group reserves the right to make alterations to the contracted service, since it does not involve changes in substance itself, always evolving and improving the service.
Além disso, the SaveFamily Group reserves the right to change the telecommunications provider, guaranteeing, however, the contracting conditions of this office.
- About the service “SaveFamily Connectivity”
- Monthly Payment of €6 per month: Includes a free monthly payment. This free discount will be effective from the moment the service is contracted. After a complete month from purchase, you will be charged €6 per month (VAT INCLUDED)
- Annual payment of €60: Includes 2 months of free use. This promotion of two free months is applied at no cost.
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About returns: Depending on the payment made.
- Monthly payment: No retroative refunds are accepted. Once the SaveFamily Connectivity service has been contracted in full, it is not possible to make a refund for the same. It is also not possible to prorate the use of the service by days, as it is necessary to contract a global package of services.
- Annual payment: Once the SaveFamily Connectivity service is contracted and the use of two services is complete, reimbursement of the charges will not be possible without calculation of the monthly or daily proration of the services.
- About prices
The SaveFamily SL Group reserves the right to modify these prices based on market conditions or possible improvements introduced in the service.
Except for clause 4, the prices paid by the user are not refundable.
- Right of cancellation
In the case of annual allowance: The User understands that the allowances are subject to an annual permanence commitment, therefore, there will be no refund of partial allowances.
Whether in the case of monthly or annual assistance, if you wish to cancel the assistance, you must contact the customer service to inform your intention to cancel. After checking that there are no pending payments, the cancellation of your assignment will proceed along the SIM line. The User expressly agrees that, to exercise his right of withdrawal on his assignment, or the products that compõem his order, when a withdrawal request is proceeding and legally admissível, the SaveFamily SL Group will execute this withdrawal on future payments on the mobile line.
- About the purchasing process
- About the legal guarantee.
Within the package of services associated with the contracting of the “SaveFamily Connectivity” service, those relating to connectivity, minutes on calls and unlimited use of the website will depend on the existence of good coverage and signal reception by the service provider. In any case, the SaveFamily Group is not responsible for the lack of coverage or connectivity.
- About communications
To stop receiving notifications, the User may manage their consent for the receipt of communications by sending an e-mail to info@savefamilygps.com or marketing@savefamilygps.com
- About responsibilities and limitations of use
The contracting party also declares to be the legal guardian of the minor or minors who will use the service included in “SaveFamily Connectivity”. The SaveFamily SL Group is not responsible for the use of the services included in the service.
The SaveFamily Group cannot guarantee the operation of the SaveFamily APP, and there are other sensitive suppliers related to the operation of the SaveFamily APP, such as AWS or 3G Electronic.
The User will not make (do not allow third parties or façam) any content that is illegal, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of other people's privacy, obscene or offensive; It constitutes unauthorized or unsolicited advertising, spam or mass mail.
- Claims