EcoSupport Commitment
At SaveFamily, we strive every day to improve our children's future, not only through the security offered by our devices, but we also want to do our part so that future generations can enjoy a better world, through an Eco-Repair system.
The future they deserve
We believe in the importance of being environmentally responsible and know that every action counts: By focusing on responsible repairs, we seek to minimize the impact on the planet and promote more sustainable use of resources.
Be part of the change
We recognize that there is always more to do in this area , and we are committed to continuing to learn and evolve our sustainable approach. We understand the importance of protecting our children's future , and by considering the full cycle of our operations, from repairs to customer service, we constantly look for ways to reduce our environmental footprint and promote sustainable practices in all aspects of our business. We firmly believe that every little bit counts and that, by working together, we can make a significant difference in preserving the environment.
Circular Economy
By choosing to repair at the component level, we significantly reduce spare parts production and carbon emissions.
resulting from this process. Approximately 75% of our repairs involve replacing a specific component , which reduces the amount of waste generated and promotes the circular economy.
Climate Actions
Our philosophy of sustainability and motivation to be better with our environment is reflected in every stage of the process
Minimizing paper
Each repair involves a documentation process, in which we provide the customer with a summary detailing the issue encountered with their device and the actions taken to resolve it. This information is sent via email, providing transparency and raising awareness about the product's lifecycle.
By opting for email, we reduce the need for paper by 80%-90% and therefore, we are preserving natural resources, minimizing waste, and reducing carbon emissions associated with paper production and transportation, with a positive impact on the conservation of natural resources.
Extending the useful life
We work to extend the lifespan of SaveFamily devices through software updates. This not only improves device performance and functionality but also helps reduce obsolescence and premature disposal.
By extending the lifespan of our devices, we encourage responsible and conscious consumption, in line with our sustainability values.
Less transportation
Spain experienced a 3% increase in carbon dioxide emissions in 2021, with a 14% increase in the road transport sector being particularly notable.
By choosing to repair at the component level, we reduce the manufacturing and transportation of complete modules, and we help significantly reduce the carbon footprint generated by associated transportation. Fewer shipments of finished products mean fewer greenhouse gas emissions. We strive to provide a positive response to the current challenge of unavoidable product transportation.
Sustainable collaborations
In short, our Eco-Repair and Customer Service, certified with the "Eco-Support" seal, focuses on component-level repairs , reducing waste and carbon emissions. We also provide detailed documentation and software updates to extend the life of your SaveFamily devices.
We're committed to sustainability at every stage , from repair to customer support, to provide a green and satisfying experience, while working together to build a better future for generations to come.
Impact
In short, our Eco-Repair and Customer Support service focuses on component-level repairs , reducing waste and carbon emissions. We also provide detailed documentation and software updates to extend the life of your SaveFamily devices . We are committed to sustainability at every stage , from repair to customer support, to deliver an environmentally friendly and satisfying experience, while working together to build a better future for generations to come.
