Eco-repairs

Eco-Reparações na SaveFamily

At SaveFamily, we strive daily to improve the future of our children, not only because of the security provided by our devices, but we also want to contribute so that in future generations we can enjoy a better world, through an Eco-Repair system.

We believe in the importance of being responsible for the environment and we know that every year counts: To focus on responsible repair, we seek to minimize the impact on the planet and encourage more sustainable use of resources.

Make part of the move

We are aware that we are always doing more to do this area , and we are committed to continuing to learn and evolve in our sustainable approach. We understand the importance of protecting the future of our children and, considering the entire cycle of our operations, from repair to customer service, we constantly seek ways to reduce our environmental impact and promote sustainable practices in all aspects of our business. We firmly believe that every small effort counts and that, by working together, we can make a significant difference in preserving the environment.

Circular Economy

By choosing to repair at the component level, we significantly reduce the production of replacement parts and the carbon emissions resulting from this process. Approximately 75% of our repairs involve the replacement of a specific component , which reduces the amount of waste generated and promotes a circular economy.

Climate Actions

Our philosophy of sustainability and motivation to be better with our environment is reflected in each stage of the process

Minimizing the use of paper

Each repair involves a documentation process, where we provide the customer with a detailed summary of the problem encountered on their device and the actions taken to resolve it. These information are only sent by e-mail, providing transparency and awareness about the product life cycle.

By opting for the use of e-mail, we reduce the need for paper by 80%-90%, thus preserving natural resources, minimizing the waste generated and reducing the carbon emissions associated with the production and transportation of paper, with a positive impact on the conservation of natural resources.

Extending to useful life

We are working to extend the useful life of two SaveFamily devices through software updates. This is not just about improving the performance of the devices' resources, but also contributing to reducing obsolescence and premature disposal.

To extend the useful life of two devices, we promote responsible and conscious consumption, aligned with our sustainability values.

Extending to useful life

To extend the useful life of two devices, we promote responsible and conscious consumption, aligned with our sustainability values.

Less transportation

Spain experienced a 3% increase in carbon dioxide emissions in 2021, with a 14% increase in the road transport sector being particularly notable.

By choosing to repair at the component level, we reduce the manufacturing and transportation of complete modules, and we help significantly reduce the carbon footprint generated by associated transportation. Fewer shipments of finished products mean fewer greenhouse gas emissions. We strive to provide a positive response to the current challenge of unavoidable product transportation.

Sustainable collaborations

We strive to optimize our supply and logistics chain, in order to minimize distances and use more sustainable transportation methods whenever possible. This includes collaborating with transportation providers committed to green practices and exploring transportation options with lower carbon emissions.

Considering the entire cycle of our operations, from repair to customer service, we constantly look for ways to reduce our environmental impact and promote sustainable practices in all aspects of our business. Because every small gesture counts and only by working together we can make protecting the environment a reality.

Impact

In summary, our Eco-Repairs and Customer Service service with the "Eco-Support" label focuses on repairs at the component level , reducing waste production and carbon emissions. Additionally, we provide detailed documentation and software updates to prolong the useful life of two SaveFamily devices.

We are committed to sustainability at all stages , from repair to customer support, to providing a green and satisfying experience, as we work together to build a better future for future generations.

Impact