Frequently Asked Questions
Comment pouvons-nous vous aider ?
See questions and answers on the mountains with GPS tracer Savefamily for children.
À propos de montres GPS SaveFamily
Save Family watches with GPS is a project formed by the professions of the world of affairs and more than 15 years of experience. Cependant, avant tout, nous sommes et nous nous sentons comme des parents. The objective of SaveFamily is generally the tranquility of the spirit of families, encouraging open air activities and communication.Avec nos montres, vous serez toujours connecté.Nous sommes situés en Espagne et nore service technique et nore service clientèle sont assurés depuis l'Espagne.
Furthermore, all our products are shipped from our entrepôt de Cantabrie.Oui, our products are available from Spain and our aids are available at your location. If you have these details, you can contact one of our online agents.
About the SIM card
Oui, you have found a NanoSim SIM card for 4G models and microSim for 2G models. Avoid double charges, Multisim rates or group rates.You have found a card with a normal line. Do not stop deactivating the PIN option before inserting the SIM card. This is one of the strongest points, with 200 megabytes for more than 2G models and 500 for 4G models, which is more than enough, which means that you can choose the good rates. I left. Il est également conseillé de s'incrire pour bénéficier de quelques minutes d'appel.Nos modèles acceptent toute carte SIM fonctionnant en France. If we do not have access to the faire function with the SIM card that you need, we will refund your money. Now you can install the installer and configure the SIM card correctly when it is installed.
About the SaveFamily GPS monitor products
- Non, nous avons des modèles différents. The Superior, Complete, Junior, Iconic and Urban models are certified IP67, and are water resistant and provide maximum immersion in non-salable water meters.- The Senior model resists water but passes into immersion, and is certified IP65.
- Enfin, the base model for children is not in the water.
- La garantie ne couvrira pas les dommages causés par l'eau, étant donné qu'une manipulation externe non supervisée par SaveFamily est nécessaire.Vous pouvez être assuré that all our products are certified Rohs and CE.Bien sûr, ils sont warranties 3 years (commandes après le 1st January 2022) and you will return within 20 days.
La garantie ne couvrira pas les dommages casés par l'eau, dans la mesure où une manipulation externe non supervisée par SaveFamily est nécessaire.- Chaque modèle a une durée différente en fonction du public cible.
- Infant : (400 Mah) : Allumé and connecté with a moderate utilisation, lasting around 10h.
- SportKid (400 Mah): Allumé and connecté with a moderate utilisation, lasting around 10h.
- Complete (420Mah): Allumé and connecté with a modérée pendant utilization around 19h.
- Infant (450Mah) is powered and connected with moderate use after 8pm.
- Junior (450Mah) allumée and connectée avec une utilization modérée 24h.
- Senior : (450 Mah) : March and connect with moderate use for 48 hours.
About the APP
Avec our application SaveFamily réalisée par des développeurs en España. It has a very intuitive interface, easy to use, fast, without publicity and totally free. It is compatible with iOS and Android.Our servers are located in Europe and are compliant with the LGPD (general protection of property rights). The details of your photos are not protected. Thanks to a unique identification code, please understand the charge and utilization of the mobiles that you wish to use. You need your connecter with the user's name and the user's password.
Free shipping
Pour la France from €15.
Return to
30 days to return to your watch
Secure payment
Processus sécurisé de la passerelle de paiement
Finally, if you ever find out about the items, please contact us.