SaveFamily or SoyMomo?

What's the difference between SaveFamily and SoyMomo, which appear to be engaging in unfair competition?

Leading brand of safe digital devices for children and teenagers

SaveFamily is a Spanish company. All departments, from customer service to technical and marketing, are located in Spain.

SaveFamily has more than 70 points of sale in Spain and continues to grow.

In more than two years of implementation, SoyMomo has not managed to establish distributors or physical points of sale in Spain.

We assume your offer is not attractive to our stores and chains in Spain.

Our own app. Security is an important point for us. Therefore, the SaveFamily app has encrypted data and servers located in Europe, complying with the GDPR. A very intuitive and easy-to-use app.

Remember, we're talking about data belonging to minors and the elderly. That's why the location of the servers is so important for their security.

SoyMomo has its servers in the United States, one of the most lax countries when it comes to data protection.

Customer service provided from Spain and our own technical support. At SaveFamily, we know that it's important to have people behind the phone, email, or chat, not robots or machines. That's why we have a 24/7 multi-channel customer service department.

We want to support all our customers and ensure they have the peace of mind that there will always be a team of people available to address any concerns they may have.

SoyMomo does not have a customer service department in Spain. It only provides a chat on its website, managed from Chile, when the time difference allows.

All SaveFamily products are exclusive and created with high-quality materials.

All SoyMomo devices are made in China with other types of materials.

SaveFamily is the company with the highest number of devices sold and the most recommended. This is confirmed by one of the most prestigious marketplaces in the world.

SoyMomo is far from SaveFamily in structure and numbers.

SoyMomo uses the same supposedly derogatory strategy against other competitors. This is malpractice to benefit from the positioning of superior brands, which, as we see, is detrimental to other competitors.

SaveFamily maintains an excellent relationship with its competitors. We believe in free competition, always based on mutual respect.

For all these reasons, after gathering information about allegedly illicit practices, SaveFamily has initiated legal proceedings against the Chilean brand SoyMomo.

At SaveFamily, we believe in the values ​​of honesty, hard work, and dedication. Our main objective is to create safe and fun technological products and services for our children.

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